Contact American Online Casinos

Whether you have spotted something that needs updating, want to share feedback on one of our reviews, or have a question about how we research and rank online casinos for US players, we are glad you found this page. Here is how to reach us and what happens when you do.

How to Reach the Team

Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. Please write to us at [email protected].

To help us get back to you faster, include a short description of what your message is about in the subject line — for example, whether it is a factual correction, a general question, or a commercial enquiry. The more specific you are upfront, the sooner we can direct it to the right person.

What You Can Write to Us About

We receive all kinds of messages and welcome them. The most common reasons people get in touch include:

Questions about our content — If something in our casino reviews or comparisons is unclear, or you would like more detail on how we assess a particular aspect such as withdrawal times, bonus terms or licensing, just ask.
Corrections and factual updates — Accuracy matters to us. If you have spotted something that looks out of date or incorrect — an offer that has changed, a licence detail that has lapsed, a payment method that is no longer available — please flag it. We take those reports seriously and act on them promptly.
Feedback on the site — If a review helped you make a decision, or if you felt it missed something important, we want to hear that. Reader experience shapes how we approach future content.
Suggestions for coverage — If there is a topic you would like us to explore — a newly launched casino, a state-specific regulation question, or a guide to a particular game type — let us know and we will consider it.
Commercial and editorial enquiries — If you represent a casino brand or a related service and want to explore how your product might be included on this site, please introduce yourself and outline what you are proposing. We review all submissions against our editorial standards; commercial relationships do not determine rankings or ratings.
Responsible gambling concerns — If you or someone you know is struggling with gambling and you are looking for guidance on where to turn, mention it in your message. We will point you towards appropriate support resources without delay.

What Happens After You Email Us

When your message arrives it goes to a member of our editorial team — not an automated system. We do not send template responses as a substitute for reading what you wrote. You will receive a reply from someone who has actually reviewed your message.

Our usual turnaround is two working days. During particularly busy periods it may run slightly longer, but we will always follow up. If you have not heard from us after four working days, it is worth checking your spam folder and, if necessary, sending a follow-up.

A Note on How We Work

American Online Casinos is an independent comparison site covering online casinos available to residents of the United States. Our reviews are based on research and verification, not on paid placement. When a casino appears in our rankings, it is because it met our assessment criteria — licensing, security, payment options, game fairness and responsible gambling tools among them.

Some of the casinos we cover pay us a commission if a reader visits them through a link on this site. That commercial arrangement is disclosed on our review pages and does not influence where a casino appears in our rankings. If you have questions about how that works in practice, you are welcome to ask.

Our content is reviewed against a fact-check date and updated when circumstances change. If you believe something is no longer current — particularly around licensing, bonus terms or payment methods — a message from you is one of the ways we find out. We appreciate that.

Responsible Gambling Support

If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, please reach out to one of the following organisations. They offer free, confidential support to anyone in the United States:

National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700, available 24 hours a day, seven days a week. Text and chat options are also available at ncpgambling.org.
Gamblers Anonymous — A peer-support programme with meetings across the US and an online community at gamblersanonymous.org.
State self-exclusion programmes — Most regulated US states operate self-exclusion lists that bar you from licensed online gambling platforms. Contact your state's gaming control board for details on how to enrol.

You can also use responsible gambling tools directly within licensed casino platforms — deposit limits, session time reminders and voluntary self-exclusion are standard features at well-regulated sites. Set these before you play, not after.

For an overview of the casinos we have reviewed and how they perform on responsible gambling features, take a look at our best non-GamStop casinos guide, which covers operator tools and player protections in more detail.

Thank You for Reading

We know there are many places to find information about online casinos in the US, and we do not take it for granted that you chose this one. If something here was useful — or if it fell short — we genuinely want to know. Your message goes a long way toward keeping this site honest and worth coming back to.